Quality Assurance Mark
The Quality Assurance (QA) Mark has been developed for the community, voluntary and social enterprise (VCSE) organisations that provide health and well-being services and activities in the South Devon & Torbay area.
The aim of the QA Mark is to contribute to the health and well-being of our communities by providing the option of a quality assurance scheme to boost confidence and build trust with the statutory sector, particularly around the areas of service quality, data management, confidentiality, and training and support for volunteers. The scheme is also designed to highlight the range of quality VCSE services available that support prevention for the most vulnerable.
It is not an NHS standard, nor a requirement for any group. This is an opportunity for many small organisations, who make up most of the sector, to engage in the process and be part of the solution to improve health and wellbeing outcomes for our clients, customers and communities.
Support, guidance and resources will be provided by the voluntary infrastructure organisations, in our role to strengthen the capacity and resilience of the sector to respond to the needs of our communities and national and regional policies outcomes.
The QA Mark has been developed by Teignbridge CVS, South Hams CVS and Torbay Community Development Trust with funding support from Torbay and South Devon NHS Foundation Trust.