A New Opportunity in Southern Devon and Torbay - Embedding Quality
NEW Quality Assurance Mark
launched for Community Health and Wellbeing providers in Torbay and Southern Devon
6th July saw the launch of a new Quality Assurance Mark - developed for the community, voluntary and social enterprise organisations (VCSE) that provide health and wellbeing services and activities in the Torbay and South Devon area.
The scheme is offered free of charge for the first 40 organisations who want to participate, following start-up funding from Torbay and South Devon NHS Foundation Trust.
The aim of the Quality Assurance (QA) Mark is to contribute to the health and wellbeing of our communities by providing the option of a quality assurance scheme to boost confidence and build trust with the community, other VCSE providers and the statutory sector, particularly around the areas of service quality, data management, confidentiality, and training and support for volunteers. The scheme is also designed to highlight the range of quality VCSE services available that support prevention for the most vulnerable.
The QA Mark has been developed by Teignbridge CVS, South Hams CVS and Torbay Community Development Trust with input from local community organisations and statutory providers.
The scheme is endorsed by Torbay and South Devon NHS Foundation Trust who funded the research and development stage, pilot project and start-up costs.
The feedback from the pilot project with a selection of voluntary sector organisations that developed and tested the Quality Mark has been positive.
- “Took 25 minutes to complete initial run through – good so not too lengthy”
- “The form is straightforward and not too daunting”
- “Would have no concerns about completing it”
- “Volunteer section useful in helping prioritise some of our plans”
- “Good to have a standard for smaller organisations”
Support, guidance and resources will be provided in our role to strengthen the capacity and resilience of the sector to respond to the needs of our communities and national and regional policies outcomes.
Thank you to all the organisations who gave their time and input in helping develop these scheme, including the following who took part in the pilot: Totnes Caring, Dartmouth Caring, Volunteering in Health, The Strand Community Centre, Alice Cross Centre, SPOT, AGE UK Torbay, Brixham YES, Play Torbay, Dawlish Community Transport.